1. Who We Are

Zinglo provides cloud-based solutions, including web hosting, domain name registration and related
products and services, to businesses, individuals, non-profit organizations and others. As part of The
Endurance International Group, Inc. ("Endurance"), Zinglo is able to provide a variety and range of
products and services to help customers with their technology needs.
The information that Zinglo collects in connection with the Services is hosted on servers located in
the Nederland’s (nl.), unless otherwise provided, and may be processed or accessed outside of the
European Economic Area countries by us or our service providers. By using the Services, you freely
and expressly give Zinglo your consent to export your information and data outside of the European
Economic Area.
2. Information Collected

We collect the following types of information from you to provide you with the products and services
you purchased and for the purposes described below. We may collect any or all of the information via
both automated means such as communications profiles or cookies.
Personal Information. The personal information we collect depends on the type of service, support,
or sales inquiry, and may include your name, address, telephone number, fax number and email
address, dates of service provided, types of service provided, payment history, manner of payment,
amount of payments, date of payments, domain name, credit card or other payment information. The
financial information will only be used to bill you for the products and services you purchased. If you
purchase by credit card, this information may be forwarded to your credit card provider. When
transferring personal information a security icon will appear in your browser.
Cookies and Tracking. Your Internet browser has the in-built facility for storing small text files -
"cookies" - that hold information which allow a website to recognize your account. We use cookies to
save your preferences and login information, and to provide personalized functionality. We may use
cookies to collect, store, and sometimes track information for statistical purposes to improve the
products and services we provide and to manage our telecommunications networks. More
specifically, we use different types of cookies for different purposes: (i) "required cookies" are
necessary for our website to work properly, (ii) "performance cookies" allow us to analyze how
Visitors use our website so we can measure and improve the performance of our website, (iii)
"functional cookies" allow us to remember choices you may have made on our website, and (iv)
"advertising cookies" are used to present ads that are relevant to your interests. We may utilize
cookies to track referrals from internal and external affiliates, as well as advertising campaigns. We
may also use a third party service provider to send emails that you have agreed to receive. Pixel tags
and cookies may be used in those email messages to help us measure the effectiveness of our
advertising and to enable us to provide more focused marketing communications to you. You can
reject cookies by changing your browser settings, but be aware that this will disable some of the
functionality on the Zinglo.com website.
Customer Surveys. We may periodically conduct customer surveys. Participation in our customer
surveys is voluntary. However, we encourage our users to participate in these surveys because they
provide us with important information that helps us improve the types of services we offer and how
we provide them to you. Your personal information, if provided, will remain confidential, even if the
survey is conducted by a third party service provider on our behalf.
Social Media. Our website includes social media features (such as the Facebook "Like" button).
These features may collect your IP address and which page you are visiting on our website, and may
set a cookie to enable the feature to function properly. Social media features and widgets may be
hosted by a third party or directly on our website. Your interactions with these features are governed
by the privacy policy of the company providing the feature.
Data and Information Submitted to Third Parties on Our Network. This Privacy Policy does not
apply to data or personal information that may be submitted to, or collected by, third-party websites
hosted by Zinglo or to domain names registered by Zinglo. Such websites and domain names are not
owned or controlled by Zinglo. You should independently evaluate the privacy policies of such thirdparty websites before submitting data or personal information to them
3. Information Use

Personal Information. The information we collect is used for billing and to provide service and
support to our customers. We may study this information to determine our customers' needs and to
promote certain products and services or additional support. We may also generate non-identifying
and aggregate profiles from information that our customers provide during registration (such as the
total number of customers in a given category). This aggregated and non-identifying information may
be used to promote advertisements that appear on our website and in connection with our services.
We take reasonable precautions to prevent unauthorized access to your information. Accordingly, we
may require you to provide additional forms of identity should you wish to obtain information about
your account details. Zinglo may also use the information you provide to email Zinglo's monthly
newsletter to the primary contact e-mail on file, or to contact you about other products or services that
we think may be of interest.
Log Files. We use IP addresses to analyze trends, administer our site and servers, track access, and
gather broad demographic information for aggregate use. IP addresses are not linked to personally
identifiable information. However, it is possible that personal information about a customer may be
included in the log files due to the normal functions of IP addresses and Web browsing.
Customer Surveys. We may use the contact and other information provided to follow up with
customers who respond to our customer surveys to help resolve issues internally or with our third
party partners. For example, Zinglo may contact customers based on their survey answers or to
highlight certain changes we made in response to customer feedback.
4. Disclosing Information

Partners and Sponsors. Some of our products or services are offered or promoted to our customers
in conjunction with a partner or sponsor, or another brand or company within our corporate family.
We may share your information with these parties to offer the product or service or to facilitate your
use of additional amenities included with your hosting account. For example, one of our partners may
provide services to you based on links that you access from your control panel.
We may also disclose aggregate, anonymous data based on information collected from users to
potential partners, reputable third parties and other companies or brands within our corporate family.
We will only share your information with third parties that agree to maintain your information in
confidence and to use it solely for purposes of providing the product or service as agreed to by
Service Providers. We may transfer (or otherwise make available) your personal information to third
parties that help us provide our services or provide services on our behalf. For example, we may use
service providers to authorize and process payments, administer surveys, or run promotions. Your
personal information may be maintained and processed by our third party service providers in the
United States or in other jurisdictions. Our service providers are given the information they need to
perform their designated functions, and we do not authorize them to use or disclose personal
information for their own marketing or other purposes.
Online Advertisements. We do not share personally identifiable information about individual
customers with advertisers. We may display online advertisements and we may share aggregated and
non-identifying information about our customers that we collect through the registration process or
through online surveys and promotions with certain advertisers. In some instances, we use this
aggregated and non-identifying information to deliver tailored advertisements. For example, an
advertiser may tell us the audience they want to reach (e.g., males between 25 and 55 years of age)
and provide us with an advertisement tailored to the audience. Based upon the aggregated and nonidentifying information we have collected, we may then display the advertisement to the intended
Customer Surveys. We may share customer information obtained from customer surveys within
Zinglo and our corporate family, and with trusted third parties to develop or provide products and
services that we believe would be of interest to our customers.
Domain Registration. In certain jurisdictions or pursuant to the rules of the Internet Corporation for
Assigned Names and Numbers ("ICANN") or certain registries, the contact information you provide
to register a domain name ("Domain Name Registration Information") has to be made available and
accessible to the public through a "WHOIS" search. The WHOIS database is a publicly accessible
database that lists the Domain Name Registration Information for a particular domain name, the name
server(s) to which the domain name points, and the domain name's creation and expiration date. The
Domain Name Registration Information you provide is hosted by us or a third party service provider
and is made available to the public through WHOIS searches. At times, customers may receive
solicitations that result from searches of the publicly available WHOIS database by other companies
or individuals. Any such solicitations or SPAM do not come from Zinglo and we do not control the
use of WHOIS information by third parties. Further, pursuant to ICANN rules, Zinglo is required to
make WHOIS data available to any third party that enters into a bulk access agreement. While
ICANN allows individuals to opt-out (using the account management panel, domain management
console or similar service) of having their WHOIS information made available to third parties
through bulk access, companies, such as ours, businesses, and other organizations do not have the
ability to opt-out of having their information made available to a third party that enters a bulk access
agreement. We may also deposit your Domain Name Registration Information with a third-party
escrow provider to comply with ICANN requirements.
Legal Reasons. We may access, preserve and share information about customers with companies,
organizations, governmental entities or individuals outside of Zinglo if we believe, in good faith, that
the law requires us to do so. This may include, but is not limited to, responding to subpoenas, court
orders or other legal processes (such as law enforcement requests). We may also access, preserve and
share information about customers as necessary to: (i) establish or exercise Zinglo’s legal rights or
defend against any legal claim including threatened claims involving Zinglo based on the anonymity
of a domain name; (ii) investigate, prevent, or take action regarding suspected fraud or other illegal
activities; (iii) prevent death or serious physical harm to any person; or (iv) investigate violations of
Zinglo’s Terms of Service.
5. Your Options

Correcting/Updating Personal Information. If a customer's information changes, or if a customer
no longer desires our services, we will endeavor to provide a way to correct, update or remove that
customer's personal data in our records. In most cases, this can be achieved via our billing system
at https://zinglo.net/clientarea.php or by emailing us at info@Zinglo.net.
Opt Out. By default, customers will receive invoices, any system updates, Zinglo newsletters and
other mailings. Customers are able to opt out of newsletters and mailings by using the unsubscribe
link in any promotional email or as otherwise provided in the communication. Please note that
customers may not opt out of receiving important system notifications or emails about their accounts.
Public Forums. Please remember that any information you may disclose or post on public areas of
our websites or the Internet, becomes public information. You should exercise caution when deciding
to disclose personal information in these public areas. To request removal of your personal
information from our community forums or testimonials, contact us at info@Zinglo.net. In some
cases, we may not be able to remove your personal information, in which case we will let you know
why we are unable to do so.
6. Data Security

Zinglo uses technical security measures to prevent the loss, misuse, alternation or unauthorized
disclosure of information under our control. Zinglo uses security measures including and not limited
to: physical, electronic and managerial procedures to safeguard and secure the information we collect
online. All sensitive information is collected on a secure server. When we ask customers or users to
provide financial information (such as a credit card number) that data is protected using Secure
Sockets Layer ("SSL") technology.
7. Children

This website is not directed towards children and we do not seek to collect any personal information
from children. If we become aware that personal information from a child under the age of 13 has
been collected, we will use all reasonable efforts to delete such information from our database.
8. Reseller Relationships

In addition to all of the terms and conditions set forth above, the following terms apply to Reseller
relationships only.
Information Related to Data Collected through Resellers. Zinglo may collect information under
the direction of our Resellers, and we have no direct relationship with the individuals whose personal
data is provided, processed or obtained by our Resellers. Customers who seek access, or who seek to
correct, amend, or delete inaccurate data should direct their query to the Reseller's data controller. If
the Reseller requests that we remove the data, we will respond to such request within thirty (30)
business days.
Choice. If you are a customer of one of our Resellers and would no longer like to be contacted by
such Reseller, please contact the Reseller from whom you purchased products or services.
Data Retention. We retain personal data we process on behalf of our Resellers for as long as needed
to provide services under the relationship. We will retain and use this personal information as
necessary to comply with our legal obligations, resolve disputes, and enforce our agreements
9. Changes to this Policy

We reserve the right to revise, amend, or modify this Privacy Policy at any time and in any manner.
However, if we plan to materially change how we plan to use previously collected personal
information, we will provide you with advance notice prior to the change becoming effective and an
opportunity to opt-out of such differing uses. We encourage you to periodically review this page for
the latest information on our privacy practices.
10.Contacting Us

Concerns. Zinglo encourages individuals covered by this Privacy Policy to raise any
concerns about our processing of personal information by contacting Zinglo at:


Attn: Legal Department
Achterhuivel 96
3701 ZK Zeist
E-mail: info@Zinglo.net

Iban : NL05KNAB0255124074
K.V.K : 60433884
VAT : NL001993930B91

Zinglo will endeavour to resolve any concerns.
Questions. If you have any questions about our Privacy Policy, or if you want to know what
information we have collected about you, please email us at https://zinglo.net/submitticket.php